Shipping policy
Shipping Policy – QLTECH
At QLTECH, we are committed to delivering your orders safely and as quickly as possible. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully confirmed. Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional periods, processing times may take slightly longer. If there is a significant delay, we will notify you via email.
Shipping Time
Estimated delivery times vary depending on your location:
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United States: 5–10 business days
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Canada: 7–12 business days
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United Kingdom: 5–10 business days
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Europe: 7–15 business days
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Australia & New Zealand: 7–15 business days
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Other International Locations: 10–20 business days
Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and the shipping method selected.
From time to time, QLTECH may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your package throughout the delivery process.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. QLTECH is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery period, please contact our support team. We will work with the shipping carrier to help locate your order and provide an update as quickly as possible.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We are always happy to assist you.